Frequently Asked Questions
Doubts and questions?
Discover the Autoricambi4x4 FAQs: all the answers on orders, shipping, payments, returns, and warranties. Quality 4x4 parts, fast shipping, and technical assistance for your off-road vehicle.
General questions
Of course, we specialize in spare parts and accessories for off-road vehicles, SUVs, and pickups. However, some products are also compatible with road-going models. Always check the product sheet or ask us for confirmation.
Each product sheet contains compatibility information by make, model, and year. If you have any questions, contact us with your license plate or chassis number and we'll get back to you promptly.
We carry both. The product sheet specifies whether the part is an original OEM or a high-quality aftermarket part.
Absolutely! Contact us via WhatsApp or email: we can supply any spare part, even if it's not yet uploaded to the site.
We offer technical advice to help you understand assembly, but we do not perform installations. However, we do collaborate with partner workshops in some areas.
Shipping and deliveries
We ship within 24-48 business hours. Delivery times vary by location, but on average you'll receive everything in 2-4 days.
Yes, we ship throughout Europe. Shipping costs and times are automatically calculated at checkout.
Of course! You'll receive an email with a tracking link as soon as your package is handed over to the courier.
Yes, the parts are new, sealed, and ready for installation. In some cases (such as service kits or clutches), the components must be assembled by a mechanic.
Payments
We accept credit cards, PayPal, bank transfers, and installment payments upon delivery.
Yes, for a small fee you can choose cash on delivery during checkout.
Yes, you can split the amount into 3 or up to 24 monthly installments through our partners. No payslip required.
Orders and returns
If it hasn't shipped yet, we can change or cancel it without any problem. Contact us as soon as possible.
You have 14 days to return the product intact and in its original packaging. We will refund or replace the item.
If you're making a mistake, we can help you with the return and recommend the correct replacement. Contact us immediately for a hassle-free resolution.
Take some photos right away and contact us. We'll open a case with the courier and send you a new product as soon as possible.
Helpful and technical questions
Yes! We have ready-made kits or custom-built kits. Perfect for simplifying maintenance of your 4x4.
All products for sale comply with European regulations. Some racing or extreme-use components are marked as "not approved for road use."
Of course. Enter your tax information at checkout and you'll receive a regular electronic invoice.
Yes, we have special price lists for industry professionals. Contact us to activate a dedicated B2B account.
Any questions?
If we haven't answered your question yet, you can contact us below and we'll get back to you as soon as possible.